Professional Summary
Reliable administrative and customer service professional with prior front‑desk experience. Returning to the workforce after a family-focused career break and ready to contribute in office support, customer service, or coordination roles. Known for being organized, friendly, and easy to work with.
Relevant Skills
Office Support & Organization
- Front desk support and professional greeting
- Appointment scheduling and calendar coordination
- Attention to detail and accuracy
- Prioritizing tasks in a busy environment
- Computer proficiency and scheduling tools
- Quick learner with new systems
- Consistent follow‑through on tasks
Customer Service & Communication
- Clear, respectful communication
- Creating positive first impressions
- Helpful, team‑oriented approach
- Handling confidential information with care
- Comfortable with phones and in‑person support
Professional Experience
The Orthopedic Specialty Hospital (T.O.S.H.) | Salt Lake City, UT
- Front‑desk support in a high‑volume office
- Scheduled appointments and coordinated multiple calendars
- Processed paperwork, payments, and records accurately
- Answered multi‑line phones and directed inquiries
- Maintained a professional, welcoming environment
IHC Health Plans (now Select Health) | Murray, UT
- First point of contact for a high‑volume call center
- Routed calls and messages to the right teams
- Distributed mail and maintained front‑office organization
- Provided administrative support across departments
Macy's | Murray, UT
- Supported customers in a high‑volume retail environment
- Handled transactions and cash register operations
- Maintained displays and inventory organization
- Assisted with product selection and questions
Things Remembered | Murray, UT
- Managed custom orders and ensured accurate fulfillment
- Handled point‑of‑sale transactions and cash drawer
- Helped customers select items and place orders
Education
Snow College
Medical Office Management | Ephraim, UT | 1998-1999
Murray High School
High School Diploma | Murray, UT | 1998
Additional Information
- Available for part‑time or full‑time roles
- References available upon request